Privacy Policy

Last Updated: February 26, 2026

1. Introduction

Something Unique Hosting ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit suhosting.net and use our game hosting or VDS services.

2. Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information: Name, email address, and billing address provided during account registration.
  • Payment Information: We do not store full credit card numbers on our servers. All transactions are processed securely by third-party payment processors (e.g., Stripe, PayPal).
  • Technical Data: IP addresses, browser type, device information, and login history to ensure account security and prevent fraud.
  • Server Data: Files, configurations, and logs generated by the game servers or VPS instances you host with us.

3. How We Use Your Information

We use your data for the following purposes:

  • Service Provision: To create your account, deploy your servers, and provide customer support.
  • Billing: To process payments, generate invoices, and handle refunds.
  • Communication: To send transaction confirmations, technical notices, and security alerts.
  • Security & Fraud Prevention: To monitor for suspicious activity, prevent abuse (such as DDoS attacks or mining), and enforce our Terms of Service.
  • Marketing & Advertising: To measure the effectiveness of our advertising campaigns and understand how users interact with our site.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it.

  • Account Data: Your user profile and billing history are retained as long as your account is active. You may request account deletion at any time.
  • Server Data (Important): Upon cancellation or termination of a service (VPS or Game Server), we retain the associated server data for a maximum of 100 days. After this period, the data is permanently wiped and cannot be recovered.

5. Sharing Your Information

We do not sell your personal data. We may share information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, fraud detection services), provided they agree to keep this information confidential.
  • Advertising Partners: We share certain pseudonymous browsing and conversion data with advertising partners like Google to measure the effectiveness of our ad campaigns.
  • Legal Requirements: If required by law, subpoena, or legal process, or to protect the rights and safety of Something Unique Hosting and its users.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to ensure our website functions securely and to support our marketing efforts:

  • Security Cookies (Cloudflare): Our security provider, Cloudflare, places strictly necessary cookies (such as __cf_bm or cf_clearance) on your device. These are essential for preventing bot attacks and ensuring the security of our services, and cannot be disabled.
  • Analytics (Plausible): We use Plausible Analytics to measure basic website trends. This tool is privacy-focused, does not set cookies, and does not collect personal data.
  • Advertising & Conversion Tracking (Google Ads): We use Google tags (gtag.js) to track conversions and measure the success of our Google Ads campaigns. Third-party vendors, including Google, may use cookies to serve ads based on your past visits to our website. You can opt out of Google's use of cookies or device identifiers by visiting Google's Ad Settings or the Network Advertising Initiative opt-out page.

7. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it immediately.

9. Your Rights

Depending on your location, you may have rights regarding your data, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data ("Right to be Forgotten"), subject to our data retention policies and legal obligations.
  • The right to opt-out of targeted advertising and tracking cookies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: admin@suhosting.net